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INTERPERSONAL IMPACT

See the gap between intention and impact.

Help employees understand how colleagues and clients are likely to experience their communication, reactions and behaviour at work.

0130 questions02Around 15 minutes03Six impact domains04Participant report

WHAT IT REVEALS

People know what they meant. They rarely know exactly what others heard.

A manager may believe they are being clear while the team experiences them as blunt. An employee may feel composed while their frustration is already visible. This assessment surfaces those perception gaps and gives the participant practical ways to respond.

WHAT IT EXPLORES

A focused view of the moments that matter.

01

Communication style

Directness, warmth, detail and the degree to which communication changes for different people.

02

First impressions

The signals others are likely to read from confidence, energy and openness.

03

Conflict and disagreement

How the person responds when challenged, under pressure or faced with a complaint.

04

Emotional visibility

How much stress and frustration show, including gaps between felt control and visible impact.

05

Adaptability

How readily the person adjusts their approach and responds to feedback about their impact.

THE OUTPUT

Clear reports for useful conversations.

FOR THE EMPLOYEE

Participant report

A confidential development report that maps tendencies without labelling or grading the person.

  • Communication profile across six domains
  • Likely areas of misinterpretation
  • Specific perception gaps
  • Practical actions matched to the findings

This is not a test of personality or ability. It uses responses to workplace scenarios to identify tendencies and possible perception gaps for development.

COMPANY ACCESS

Bring clearer insight
into the way your teams work.

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